^{Welcome to PSL}

We are soft skills training specialists. Front-line employees and managers benefit from our training, because it improves their lives, how they interact with each other, with customers and supply chains.

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Customer relationships are built through the skills and relationship intelligence (RQ) that employees have available to them. Customer satisfaction and relationship sustainability depends upon RQ. Developing this competency is a certain way to improve the feedback you gain from employees and customers.

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Who do you wish to support with training?

In terms of your priorities what is most important to you now? Who could really benefit from enhancing their relationship intelligence, communication and people skills? Where are they now and where could they be?

Front-line Employees: 50%

Front-line Managers: 50%

Field Service Engineers: 50%

Project Managers: 50%

Contract Managers: 50%

Tehnical, Customer Support Teams: 50%

Sales and Sales Support: 50%

Region Leaders: 50%

Working with PSL means achieving your objectives, through listening and working with you.

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Click here to send us your scores and focus

What makes a great team?

The best teams have the people who want to do the best work in their field and to not let their customers down.

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“PSL definitely benefits our business. They go the extra mile to understand our different businesses and to deliver training that has helped us to invest strategically in our people and grow our business.”

Richard Webb

Director of Field Services, Honeywell