Welcome to PSL
In today's world, one of the biggest challenges that companies face is the battle for talent. Not just any talent, those who want to and can do the best work in their field.
The ways in which employees and managers interact with each other, with customers and suppliers, create or alleviate pain. This is either costing or making your business a fortune.
Communication is always a problem in some way.
By enhancing relationship intelligence (RQ) and soft skills, we help clients to win the battle for talent and customer engagement.
What are your improvement priorities?
Communication, Influencing, Leadership, Negotiation, People Skills.
Everyone is a leader of self and others in some way.
Critical Thinking and Problem Solving Skills.
Reducing Costs and Lost Opportunities.
Customer Satisfaction.
Building Your Customer Perceptions of Value.
Employee Engagement.
Commitment, Ownership, Delivery, Excellence.
Handling Difficult Customers, Conflict Management.
With Internal, External Customers or Colleagues.
Increasing Sales.
From Identifying Opportunities to Helping Your Customers
to Achieve What they Want to Achieve.
Resilience, Self-confidence. The Conversations That Take
Place in Your Business That Build a Sense of Optimism.
Winning The Battle For Talent. Empowering Your Teams
With Training That Improves Their Work and Lives.
Working with PSL means gaining tools that your teams can use to make their lives more rewarding and your customer's lives easier too. It's a win-win.
You can screenshot this and send it to us if you wish to.
at: enquiries@psl-uk.com
What makes a great team?
The best teams have the people who want to do the best work in their field and to not let their customers down.
Richard Webb
Director of Field Services, Honeywell