Measuring the effectiveness

Measuring the effectiveness of training is crucial to ensure that it aligns with organisational and sponsor goals, that it provides or preferable exceeds the desired return on investment.

The best way to measure training is through behaviour change and tangible business results.

You will see what people have learned

Questions you could ask

How will you get it right for us and our people?

How will you challenge our people?

What would you do before doing any training?

What does this look like?

How much does that cost?

Who could we speak to about you?

How do you feel about us speaking with some of your clients?

How will you measure the training?

What traps do you need to be careful of when looking to measure training?

What is most important to us?

What are the outcomes that we really want to achieve?

How will we know that we’ve achieved them?

Can you help us to develop the outcomes for our project and if so, how will you do this? And how much will that cost?

What risks do we need to be aware?

What do we need to make sure we do to make this project really succeed?

Because learning really happens after the training

What do you do to make this possible?

What do I need to make sure that I do?

What do the managers need to make sure that they do?

How can you help with this?

PSL's proven training is a valuable investment that benefits both individuals and organisations, leading to more effective interactions, better outcomes, and overall success.