Service Team Development

Developing a One Team Mindset

Author

Example of Developing a One Team Culture

  1. Active listening at all levels
  2. Addressing disagreements quickly and respectfully
  3. Appreciation being a core competency
  4. Avoiding friendly fire on colleagues, partners when you feel under pressure
  5. Breaking down silos between departments
  6. Building high performing relationships to grow high performing companies
  7. Celebrating team wins, not just individual achievements
  8. Clear roles and responsibilities also being understood
  9. Considering the impact of decisions on others
  10. Creating an accountability culture
  11. Demonstrating accountability and mutual respect
  12. Embracing flexibility in processes and strategies
  13. Encouraging a growth mindset
  14. Encouraging diverse perspectives and the motivation to share
  15. Encouraging feedback (upward, downward, peer-to-peer)
  16. Encouraging knowledge sharing and teamwork
  17. Encouraging risk-taking without fear of blame
  18. Favouring no one
  19. Focusing on  solutions, not personal conflicts
  20. Knowing how to maintain high performing relationships
  21. Knowing how to work effectively with people you do not trust
  22. Knowing what to do when you or someone else drops the ball
  23. Leading by  example and teamwork
  24. Making employees feel safe to  give and obtain feedback
  25. Maintaining effective  communication and delivery to deadlines
  26. Making good decisions when under pressure
  27. Praising  effort rather than talent
  28. Remembering company mission, values, and goals
  29. Skills-sharing and support for everyone
  30. Supporting teams and colleagues through change and transition
  31. Using coaching  and mentoring
  32. Using collaborative tools
  33. Working  effectively together to create solutions
  34. Rules and tools for high performing teams

Related posts

Personal image of a member from Flow Ninja
Soft Skills Training

Exploring the differences between hard and soft skills.

Personal image of a member from Flow Ninja
Handling difficult customers

Food for thought for when handling difficult customers and situations.

Personal image of a member from Flow Ninja
Technical, IT, Engineering, Software and Back-office Support Customer Service Training

Personal image of a member from Flow Ninja
Resilience and well-being

Personal image of a member from Flow Ninja
Finding peak performance

Personal image of a member from Flow Ninja
Coaching for middle managers

Personal image of a member from Flow Ninja
Navigating the Storm: Employee decision-making under pressure

Personal image of a member from Flow Ninja
Developing a One Team Mindset